System Administrator
Experience Required: 2–4 Years (Preferably in the B2B Industry)
Department: IT Support
Employment Type: Full-Time
Department: IT Support
Employment Type: Full-Time
Position Overview
We are looking for a skilled and dedicated System Administrator with 3–5 years of hands-on experience in IT infrastructure management, preferably within a B2B environment. The ideal candidate will be responsible for managing, maintaining, and supporting our IT systems, servers, network devices, and business applications to ensure smooth and secure operations.
Key Responsibilities
- Manage and maintain Windows/Linux servers, including installation, configuration, patching, and monitoring.
- Administer and troubleshoot Active Directory, DNS, DHCP, and Group Policies.
- Handle user accounts, permissions, and access management across internal systems.
- Provide Level 1 & Level 2 technical support for desktops, laptops, network devices, and applications.
- Monitor and manage IT infrastructure including switches, firewalls, routers, and Wi-Fi networks.
- Perform regular system backups, security updates, and performance optimization.
- Install, configure, and troubleshoot software applications and productivity tools.
- Identify recurring issues and implement long-term automation or technical solutions.
- Maintain IT documentation such as network diagrams, asset registers, configurations, and SOPs.
- Ensure cybersecurity compliance and assist in vulnerability remediation.
- Coordinate with vendors and service providers for hardware/software support.
- Support cloud platforms, email systems, and collaboration tools.
- Assist with new IT infrastructure planning and deployment.
Mandatory Skills
- Strong knowledge of Windows and Linux operating systems
- Server administration experience (AD, DNS, DHCP, GPOs)
- Network troubleshooting (LAN/WAN/VPN)
- Firewall and security device management
- Experience with Microsoft 365 / Email systems
- Backup and recovery management
- Hardware/software installation and troubleshooting
Preferred Experience (B2B Industry)
- Exposure to B2B environments with multi-department workflows
- Experience in handling IT support for distributed teams
- Understanding of SLA-based support and ticketing tools
- Knowledge of compliance or audit requirements (preferred)
Soft Skills
- Strong communication and coordination skills
- Ability to work independently with minimal supervision
- Problem-solving mindset with ownership and accountability
- Ability to work in rotational shifts (as needed)